Don’t Wait! Call Now!
If you’ve just experienced a water, fire, smoke, or mold emergency, don’t panic about what to do next: water damage can be progressive, pervasive and can mean valuable objects may become permanently damaged – especially if emergency response is delayed beyond the first 48 hours. When moisture come into contact with items of value there are immediate steps that can be taken to reduce the amount of long-term damage.
- Remain calm so your thinking stays clear.
- Close the water main or shut off any water source so flooding stops.
- If you can’t stop the leak yourself, call a plumber.
- Shut down the electrical breaker in damaged areas before unplugging or removing any electrical devices.
- Call Alaska Restoration at (907) 694-0999. Available 24/7, 365 days a year.
- Put aluminum foil under legs or feet of any furniture in contact with wet carpet or water to prevent permanent staining.
- Lift any curtains or draperies away from wet carpet or water.
- Lift and tack up any upholstered furniture skirts.
- Remove books, papers, fabrics, shoes, potted plants or other items that are able to stain wet carpet.
- Call your insurance company. All policies require that homeowners or businesses report their loss “as soon as reasonably possible.”
Avoid doing these things:
- Using your home vacuum – electrical shock can result, as well as damage to the equipment
- Placing newspaper in traffic areas to walk on – newspaper ink transfers easily to wet carpet fibers which results in permanent staining
- Walking on carpet any more than necessary – this keeps damage from spreading to unaffected areas
If you have a water damage emergency, follow these steps and contact us right away. We always have someone to answer your call.
- Leaking or frozen water lines & pipes
- Overflowing sinks, bathtubs or toilets
- Backed up sewage and septic tank
- Washing machine or dishwasher overflow
- Heavy rain or storms
- Fire & Smoke
- Mold Remediation